A Delta Airline passenger claims he was forced to sit in feces or miss his flight when he complained about the mess on his seat.
Matthew Meehan said he noticed the smell as soon as he got near his seat on the plane and raised it with cabin crew.
But instead of helping cleaning the feces, staff allegedly told him to use miniature bottles of alcohol to clean if off, then told him to sit down or get off the Delta flight from Atlanta to Miami.
He got off the plane to speak with a manager and said he was told someone from the gate would need to deal with the problem.
Matthew Meehan posted pictures on Facebook of the alleged feces as he cleaned it off his shoe in the Delta plane toilet before take off
After cleaning what he could of the feces from his hands, clothing, shoes and ankles in the plane toilet, he said flight attendants continued to allow other passengers to board the plane and told him there was nothing more they could do.
The shocked passenger did know know if the diarrhea come from, a dog or human.
Meehan fellow passengers were forced to lay a blanket over the mess and endure the smell for the entire two-hour flight.
He asked the flight crew whether his seat was going to be cleaned, he alleges they said: ‘If they [gate crew] didn’t clean, that’s not our responsibility, someone from the gate needs to take care of that.
‘We are in the middle of an active boarding. We’re busy. If you want, you can get off the plane and talk to somebody.’
‘We are pushing this plane back, you can either sit in your seat or you can stay behind.’
He claimed he was given, two paper towels and a small bottles of Bombay Sapphire gin.
Meehan added: ‘She wanted me to clean myself with regular alcohol, drinking alcohol,
Meehan claims he was told the gate crew would need to clean the feces and it was not their job
‘I was in the bathroom cleaning feces off of the back of my legs, off of my shoes. I was wearing loafers unfortunately, so the feces was all over my bare ankles.
‘They didn’t give me gloves. I had to take my pants off because it’s on the back of my pants, so feces, at this point, is transferring to my hands, with no kind of sanitizing solution to be able to clean anything with, and only one tiny bottle of gin.’
Meehan said Delta planes are required to have a biohazard kit on board, bit one was not used by staff or offered to him to use himself.
He told TV5: ‘We didn’t know if it was a person who’d gotten sick, an animal who’d gotten sick.
‘Originally, the flight crew said that it was a German shepherd. And then the gate agent said in his paperwork that it was an older man who got sick upon landing.
The angry passenger said he was told to use miniature gin bottles to clean the feces and was told to sit down or get off the jet
‘And now Delta Corporate is saying that it was a golden retriever puppy. But to me, it doesn’t matter. It’s feces; it carries disease any way you look at it.’
Delta Air Lines said the mess was left by an ill ‘service animal’ that was on the previous flight.
In a statement a spokesman said: ‘On November 1, an aircraft operating flight 1949 from Atlanta to Miami was boarded before cleaning was completed following an incident from a previous flight with an ill service animal.
‘Delta apologizes to customers impacted by the incident and has reached out to make it right, offering a refund and additional compensation.
Meehan also said the plane should of had a biohazard kit, but he was not given and staff never went to get one
‘The safety and health of our customers and employees is our top priority, and we are conducting a full investigation while following up with the right teams to prevent this from happening again.
‘Upon landing in Miami, the aircraft was taken out of service to be deep cleaned and disinfected.’
Meehan was offered a refund and said he has been contacted by dozens of lawyers since the incident who want to take on the case.